NHTSA Complaint #11329285 — 2013 TESLA MODEL S

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11329285
Vehicle	2013 TESLA MODEL S
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	February 24, 2020
Date Filed	June 17, 2020
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TESLA IS LIKE A LAPTOP WITH WHEELS. IF THE LAPTOP'S HARD DRIVE DIES, THE CAR WON'T WORK. THAT IS WHAT HAPPENED TO MY 2013 TESLA MODEL S P85+. THE CAR'S MAIN COMPUTER HAD A COMBINATION OF FAULTY DESIGN IN HARDWARE(SMALL EMMC MEMORY CHIP) AND SOFTWARE(HIGH FREQUENCY LOGGING TO EMMC MEMORY) RESULTING THE MEMORY CHIP FAILED AFTER 120,000 MILES OF DRIVING. AFTER THE FAILURE, THE CAR WILL NO LONGER DRIVE FOR MORE THAN 23 MILES OR BE CHARGED BEYOND 23 MILES OF RANGE. THE AIR CONDITION STOPPED WORKING, THE MAIN CONTROL SCREEN STAY BLACK. THE CAR WILL RECEIVE NO CONTROL. THE ORIGINAL RANGE IS 245 MILES. *TR

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