NHTSA Complaint #11329278 — 2014 FORD EXPLORER

THE DRIVERS SIDE DOOR DOES NOT 'CLOSE' PROPERLY, THE 'DOOR AJAR' SIGN IS CONSISTENTLY ON EVEN THOUGH THE ACTUAL DOOR IS CLOSED. WHEN YOU GET IN/OUT OF THE CAR, YOU HAVE TO SHUT THE DOOR MULTIPLE TIMES FOR IT TO RECOGNIZE THE DOOR IS CLOSED. MANY TIMES I HAVE TO SLAM IT SO HARD, I'M AFRAID I'LL BREAK THE DOOR. THE CAR DOORS WON'T LOCK, CAUSE IT DOESN'T RECOGNIZE THAT THE DOOR IS 'CLOSED'.THE KEYLESS ENTRY ALARM WILL RANDOMLY GO OFF, WHILE WE'RE IN THE HOUSE, CAUSE THE CAR ALL THE SUDDEN SAYS THE 'DOOR IS AJAR'. THIS CAN BE HAZARDOUS AS I DRIVE AS THE DOORS WON'T LOCK AND WE HAVE YOUNG CHILDREN IN THE CAR. THIS ALSO EATS AWAY AT THE BATTERY LIFE, CAUSE THE CAR ELECTRICAL SYSTEM IS ON (INTERIOR DOME LIGHTS, ELECTRICAL RADIO PANEL) SINCE THE DOOR IS CONSIDERED OPEN (WITH THE DOOR AJAR SIGN). THIS HAS BEEN ONGOING FOR ABOUT 6-9 MONTHS NOW. *TR