NHTSA Complaint #11329196 — 2017 RAM 3500

TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ACADIANA DODGE CHRYSLER JEEP RAM FIAT (1700 SW EVANGELINE TRWY, LAFAYETTE, LA 70508, (337) 232-7361) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY LOUD SOUND WHEN THE AIR CONDITIONING UNIT WAS ACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND SUGGESTED THAT THE DEFECTIVE FAN BE REPLACED WITH ANOTHER FAN UNTIL THE REMEDY WAS AVAILABLE. THE FAN WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.