NHTSA Complaint #11328948 — 2017 FORD MUSTANG

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11328948
Vehicle	2017 FORD MUSTANG
Component	POWER TRAIN
Date of Incident	June 15, 2020
Date Filed	June 15, 2020
Mileage	35,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CLUTCH FAILED IN 3RD GEAR WHILE TRAVELING DOWN A FOUR LANE STREET. CAR STALLED IN TRAFFIC AND WOULD NOT RESTART. ALMOST CAUSED AN ACCIDENT WITH DRIVER FOLLOWING VEHICLE DUE TO SUDDEN STALL. CAR WOULD NOT RESTART DUE TO BEING STUCK IN GEAR. RECENTLY RECEIVED SERVICE AT TWO FORD DEALERSHIPS. NOTIFIED DEALERS OF STRONG BURNING SMELL COMING FROM CAR AND NOISE BEING MADE BY TRANSMISSION IN 2ND AND 3RD GEAR. WAS INFORMED THAT THE PROBLEM WAS REMEDIED. TWO DAYS LATER, CAR STALLED IN TRAFFIC AND CLUTCH PEDAL FELL TO THE FLOOR AND STUCK THERE. *TR

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