NHTSA Complaint #11328791 — 2012 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11328791
Vehicle	2012 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	June 13, 2020
Date Filed	June 14, 2020
Mileage	163,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

I WAS DRIVING DOWN THE HIGHWAY WITH MY TWO KIDS WHEN I HAD TURNED MY BRIGHT LIGHTS ON THEN OFF AGAIN AS CARS WERE COMING WHEN THE WINDSHIELD WIPERS TURNED ON. THEY WILL NOT TURN OFF, THE HIGH BEAMS WON'T TURN ON AND MY BLINKERS DO NOT WORK AS WELL. EVERYTIME I START THE VEHICLE THE WINDSHIELD WIPERS TURN ON AND CANNOT BE TURNED OFF AGAIN. EVERYTHING IN THE SWITCH THAT CONTROLS ALL OF THESE FEATURES IS USELESS AND A HUGE SAFETY ISSUE. LUCKILY WE WERE NOT HIT TURNING OFF THE HIGHWAY HEADED HOME.

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