NHTSA Complaint #11328655 β€” 2011 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11328655
Vehicle 2011 FORD F-150
Component STEERING
Date of Incident
Date Filed
Mileage 53,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

HELLO, MY 2011 FORD F150 XLT TRUCK WITH APPROXIMATELY 53,500 MILES WAS DIAGNOSED WITH RACK AND PINION ELECTRIC STEERING FAILURE AND HAD TO BE REPLACED. IT STARTED WITH "SERVICE ADVANCETRAC" ERROR AND ADVANCED TO "POWER STEERING ASSIST FAULT". IT BECAME INCREASINGLY HARD AND DANGEROUS TO DRIVE AND HAD TO BE TAKEN TO TIRE KINGDOM TO BE REPAIRED FOR AROUND $2000.00. THE VEHICLE WAS IN MOTION WHEN THE ISSUES HAPPENED AND BECAME DANGEROUS WHEN DRIVING ON CITY OR HIGHWAY. I AM CONCERNED THAT A VEHICLE WITH A LITTLE OVER 53,000 MILES HAS A DANGEROUS FAILURE LIKE THIS. I READ THAT 2011 WAS THE FIRST YEAR THAT FORD INTRODUCED THE ELECTRIC STEERING AND AM SURPRISED THAT THERE HAS NOT BEEN A RECALL FOR THIS ISSUE. IS THERE ANY COMPENSATION FOR THIS? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

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