NHTSA Complaint #11328621 — 2012 FORD FUSION STRUCTURE:BODY

Complaint Details

ODI Number	11328621
Vehicle	2012 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	April 13, 2020
Date Filed	June 13, 2020
Mileage	136,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY PASSENGER FRONT SIDE DOOR LOCK WILL NOT (UNLOCK OR LOCK) WHILE THE CAR IS IN MOTION OR STATIONARY. IT IS STUCK IN THE LOCKED POSITION WHEN I USE MY KEY PAD AND TRYING TO USE THE UNLOCK BUTTON IN MY CAR. I'M ALSO HAVING DIFFICULTIES WITH THE MY DRIVER SIDE DOOR LATCH WHILE STATIONARY. WHEN I'M READY TO EXIT MY CAR AFTER DRIVING, I URN OFF MY IGNITION; OPEN MY DRIVER SIDE DOOR; AND SHUT THE DOOR BUT SOMETIMES THE DOOR LATCH GET JAMMED AND NOT WANT TO CLOSE (THE LATCH WOULD BE FACING DOWN). *TR

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