NHTSA Complaint #11328589 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11328589
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	June 11, 2020
Date Filed	June 12, 2020
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

STEERING WENT OUT WHILE I WAS DRIVING DOWN THE ROAD ALMOST GOT INTO AN ACCIDENT IT IS AN ELECTRONIC STEERING DEVICE THAT IN OTHER VEHICLES PRODUCED OUT OF THE KANSAS CITY PLANT HAVE A RECALL ON HIM BUT APPARENTLY MINE DOES NOT I CANNOT STEER MY VEHICLE IT JUST SHUTS OFF IT'S ELECTRONICALLY THIS IS A SERIOUS SAFETY CONCERN I CANNOT DRIVE MY VEHICLE YES IT IS 10 YEARS OLD YES IT HAS OVER 80,000 MILES BUT I HAVE SEVERAL OTHER FORD VEHICLES THAT HAVE WELL OVER 200,000 MILES AND I HAVE NO ISSUE WITH THE STEERING OTHER THAN THIS ONE WITH ITS ELECTRONIC STEERING WHICH I DO SEE THERE ARE RECALLS FOR CERTAIN ESCAPES PRODUCED DURING THAT YEAR OUT OF THE KANSAS CITY PLANT AND NOW FORD WANTS ME TO PAY OVER $7000 THAT SHE JUST FIX SOMETHING THAT THEY SHOULD'VE CORRECTED. *TR

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