NHTSA Complaint #11328562 — 2014 DODGE AVENGER ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11328562
Vehicle	2014 DODGE AVENGER
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	April 6, 2020
Date Filed	June 12, 2020
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITH AN ABNORMAL SOUND. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS SLOWLY DRIVEN TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

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