NHTSA Complaint #11328517 — 2017 FORD MUSTANG

THIS IS A 435HP SPORTS CAR WITH A MANUAL TRANSMISSION. THE CAR WAS USED TO COMMUTE ON THE INTERSTATE WHERE THERE WAS LITTLE SHIFTING. AT 26,000 THE CLUTCH COMPLETELY CAME OUT OF THE CAR AND LEFT ME STRANDED ON THE SIDE OF THE ROAD. WHEN THE CLUTCH FAILED, I HAD DOWN SHIFTED INTO 5TH GEAR TO PASS A CAR AND WHEN I ATTEMPTED TO SHIFT BACK INTO 6TH GEAR, THE TRANSMISSION WOULD NOT GO INTO GEAR AND I HAD TO COAST THE CAR ONTO AN EXIT RAMP. THE FORD DEALERSHIP LED ME TO BELIEVE THIS CLEARLY WAS PREMATURE WEAR AND WOULD BE WARRANTIED, BUT WHEN I WENT TO PICK UP THE CAR, I WAS PRESENTED WITH A $1700 BILL BECAUSE IT WAS NORMAL WEAR AND TEAR. NORMAL WEAR AND TEAR FOR A CAR'S CLUTCH WITH THAT MUCH POWER FROM THE THAT IS USED FOR COMMUTING TO FAIL AT 26,000 MILES. I DO NOT BELIEVE THAT. SEEMS TO ME THERE IS A DRIVE TRAIN ISSUE. *TR