NHTSA Complaint #11328478 — 2011 GMC TERRAIN

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITH THE REDUCED ENGINE POWER AND SERVICED STABILITY TRACK WARNING LIGHTS ILLUMINATED. THE CONTACT REMOVED THE ECM AND REPLACED THE MODULE PRIOR TO RESTARTING THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS THEN TOWED TO JOE MAHAN FOR (211 MEMORIAL DR, PARIS, TN 38242, (731) 642-4711) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SCHEDULE A VEHICLE INSPECTION. THE CONTACT WAS INFORMED THAT THE EXHAUST CYLINDER AND HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 141,000. THE VIN WAS NOT AVAILABLE.