NHTSA Complaint #11328262 — 2005 PONTIAC G6

MY 2005 PONTIAC G6 POWER STEERING DANGEROUSLY STOPS WORKING WHILE DRIVING THE CAR, IT DOES SO AT RANDOM AND WITHOUT NOTICE. I WAS WITH MY HUSBAND, DRIVING ON I-5 AT HIGH SPEEDS, WHEN THE POWER STEERING IMMEDIATELY GOES OFF, WE ALMOST DIED IN THAT HIGHWAY AS I WAS NOT ABLE TO PROPERLY USE THE WHEEL DUE TO THE HIGH ENERGY IT REQUIRES TO TURN. AFTER THE INCIDENT I URGENTLY CALLED PONTIAC RIGHT WHEN I SAFELY PULLED OVER SOMEWHERE, AND EXPLAINED WHAT JUST HAPPENED. BUT THEY TOLD ME THERE WERE NO RECALLS ON THIS, AND I COULD NOT BELIEVE IT. GM TOLD ME TO GO TO THE CLOSEST DEALERSHIP TO HAVE IT REPAIRED AT MY OWN COST. I CALLED THE DEALERSHIP THEY REFERRED ME TO (IN ALBANY, OR) BUT THEY TOLD ME THEY WERE NOT A PONTIAC DEALERSHIP AND THEY MADE ME WAIT ON THE PHONE ONLY TO HANG UP ON ME AFTER 15 MINUTES. TO GIVE MORE DETAIL ON HOW THIS ISSUE HAPPENS, WHILE I DRIVE THE CAR AT SOME POINT THE POWER GOES OFF, THE SIGNAL TURNS ON AND I HEAR 3 SOUNDS SIMILAR TO THE ONES THE CAR DOES WHEN A SEAT BELT IS NOT PROPERLY PLUGGED IN. IT DOES THIS AT RANDOM, AND IN THE MOST DANGEROUS MOMENTS, SUCH AS WHILE NEEDING TO TURN, OR WHILE DRIVING FAST ON A HIGHWAY. STILL TO THIS DAY I HAVE NOT BEEN ABLE TO GET MY CAR FIXED, OR EVEN LOOKED AT BY A GM DEALERSHIP SINCE I CANNOT DRIVE THE CAR AT ALL WITHOUT RISKING MY LIFE. I JUST FOUND OUT ABOUT NHTSA AND I STRONGLY URGE YOU TO PUT AN IMMEDIATE RECALL ON THIS LIFE THREATENING TRANSPORTATION VEHICLE. I AM CONSIDERING PRESSING CHARGES IF MY LAWYER DEEMS IT TO BE THE BEST NEXT STEP FOR MY CASE. BUT PLEASE, IN ORDER TO PROTECT AMERICANS THAT OWN MY SAME CAR NEED TO BE ALERTED IMMEDIATELY, THEIR CARS NEED TO BE RECALLED AND PROPERLY FIXED BY THE AUTOMAKER. PLEASE TAKE THIS INTO SERIOUS CONSIDERATION AS LIVES WILL BE LOST IF NO ONE DOES ANYTHING. I WOULD BE HAPPY TO PROVIDE YOU WITH ALL DETAILS YOU NEED. THANK YOU VERY MUCH FOR YOUR WORK. -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR