NHTSA Complaint #11328222 — 2010 FORD F-150

DRIVING MY 2010 FORD F150 AND IT DOWNSHIFT DRIVING AT AROUND 35 TO 40 ON A CITY STREET. I STOPPED AND SHUT THE TRUCK OFF. UPON TURNING IT BACK ON I HAD THE CHECK ENGINE LIGHT, TRACTION CONTROL AND THE WRENCH LIGHT THAT PUT THE TRUCK IN SAFE MODE. ALSO THE MILEAGE WOULD FLASH ---- INSTEAD OF NUMBERS. I TOOK IT TO MIDWEST SUPERSTORE IN HUTCHINSON, KS AND THEY FOUND CODES P0720 & P0722 WHICH LEAD TO THE DIAGNOSIS BEING THE LEAD FRAME NEEDING TO BE REPLACED. I WAS TOLD THAT THE LEADFRAME AND VALUE BODY ARE ONE PIECE AND WOULD HAVE TO BE REPLACE TOGETHER. I FOUND THAT 2011-2013 FORD F150 HAVE THE EXACT SAME PROBLEM AND A RECALL 19S07 FOR THIS EXACT ISSUE. I CALLED FORD CUSTOMER SERVICE AND INFORMED THEM THAT MY TRUCK IS DOING THE SAME EXACT THING AND THEY WILL NOT HELP DUE TO NO RECALL FOR THIS YEAR. CASE NUMBER [XXX]. THIS IS NOT HANDLED TO MY SATISFACTION AND IS A HUGE SAFETY HAZARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR