NHTSA Complaint #11328109 — 2011 HONDA CR-V LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	11328109
Vehicle	2011 HONDA CR-V
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	May 4, 2020
Date Filed	June 10, 2020
Mileage	133,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE A CRV THAT I PURCHASED NEW IN 2011. DURING THE WARRANTY PERIOD AND SEVERAL YEARS AFTER THAT I HAD ALL THE MAINTENANCE WORK DONE AT THE DEALERSHIP. RECENTLY I HAD TWO DOORS THAT I CANNOT OPEN WITH THE REMOTE OR KEY, THE PASSENGER SIDE REAR DOOR AND THE HATCH BACK DOOR. HONDA WANTS TO CHARGE ME OVER $800 TO SOLVE THE PROBLEM. WHAT IF ALL DOORS LOCK UP AND I CANNOT GET INTO MY CAR; WILL I HAVE TO PAY OVER $3000 TO GET INTO MY CAR? EVEN IF HAD EXTENDED INSURANCE WITH 3RD PARTIES, THIS IS NOT COVERED, I CHECKED. ISN'T THIS ON HONDA? *TR

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