NHTSA Complaint #11328090 — 2007 FORD ESCAPE

FOR YEARS MY ALARM GOES OFF RANDOMLY, DURING THE DAY TO ALL HOURS OF THE NIGHT. WHEN I'M DRIVING THE CAR THE LIGHT INSIDE WILL GO ON AND OFF AND ON DASHBOARD WILL SAY DOOR AJAR. I'VE CALLED FORD, I'VE ASKED THE DEALER AND I'VE ASKED MECHANICS NOT WITH FORD. SINCE THE ALARM IS BUILT INTO ENGINE IT CAN NOT BE DISABLED. ONLY OPTION IS TO PULL HORN WIRE SO MY NEIGHBORS WILL NOT BE ANNOYED BY MY HORN AND ALARM SOUNDINGS AT ALL HOURS. I'VE RESEARCHED FOR YEARS HOW TO TRY TO FIX THIS ISSUE, I'VE CHANGED MY CAR BATTERY, I'VE CHANGED BATTERY IN REMOTE...NOTHING IS WORKING. NOW THE DEALER IS TELLING ME THERE'S A PROBLEM WITH THE LATCH. HAD MY CAR IN THERE MANY TIMES FOR DIFFERENT THINGS, BUT I REFUSE TO PAY 800. PER LATCH IN THE VEHICLE, SINCE THEY'RE NOT EVEN REALLY SURE IT'S A LATCH OR WHICH LATCH WOULD BE THE PROBLEM. I'M VERY LEARY ABOUT DISCONNECTING MY HORN FOR SAFETY ISSUES, BUT I'M LET WITH NO OTHER CHOICE. FROM WHAT I UNDERSTAND THIS HAS BEEN AN ONGOING ISSUE WITH THE FORD ESCAPE FOR YEARS AND YEARS. NOW IT'S A SAFETY ISSUE NOT JUST ANNOYING TO MY FAMILY AND THE NEIGHBORS. *TR