NHTSA Complaint #11327960 — 2017 HYUNDAI SANTA FE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11327960
Vehicle	2017 HYUNDAI SANTA FE
Component	ELECTRICAL SYSTEM
Date of Incident	June 9, 2020
Date Filed	June 9, 2020
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

VEHICLE LOSES ALL ELECTRICAL POWER, DESPITE HAVING A NEW BATTERY INSTALLED BY DEALER. BATTERY RUNS DOWN, SOMETIMES OVERNIGHT. DEALER CANNOT FIND ANY ISSUES, THOUGH SOMETHING CLEARLY IS DRAINING BATTERY POWER VERY QUICKLY. IT HAS HAPPENED AT LEAST 5 TIMES IN THE PAST 3 MONTHS. VEHICLE IS OPERATED OFTEN ENOUGH TO PRECLUDE SUCH BATTERY DRAINAGE. I AM BRINGING IT BACK TO THE DEALER AGAIN ON 11 JUNE, AS THIS OCCURRED AGAIN TODAY (9 JUNE). I PURCHASED A PORTABLE MACHINE THAT JUMPS THE CAR BECAUSE THIS HAPPENS SO OFTEN. MY SPOUSE IS THE PRIMARY OPERATOR OF THIS VEHICLE AND I FEAR THAT THE ELECTRICAL WILL FAIL UNEXPECTEDLY AND POSE A SAFETY PROBLEM. THIS IS A DESIGN FLAW OR A LEMON! *TR

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