NHTSA Complaint #11327917 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND ON SEVERAL OCCASIONS FAILED TO IMMEDIATELY RESTART. THE FUEL GAUGE ALSO PROVIDED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP AND THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOOR HANDLES. THE TRANSMISSION WAS ALSO REBUILT. THE VEHICLE WAS TAKEN TO JORDAN FORD LOCATED AT 13010 N. INTERSTATES 35, SAN ANTONIO, TX 78233 AND REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.