NHTSA Complaint #11327799 — 2013 DODGE DURANGO

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11327799
Vehicle 2013 DODGE DURANGO
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 124,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

A SAFETY RECALL, NHTSA 19V-813, WAS ISSUED IN NOVEMBER 2019 AND IT IS JUNE 2020. SPEAKING WITH A DODGE RECALL REP TODAY, THEY DON'T KNOW WHEN IT WILL BE AVAILABLE. WHEN I QUOTED THEIR WEBSITE THAT INDICATED THE OWNER WILL BE PROVIDED AN INTERIM REPAIR, THE REP INFORMED THAT I WOULD HAVE TO TAKE IT IN TO THE DEALERSHIP TO HAVE IT DIAGNOSED SO THAT THEY COULD ESCALATE IT BUT STILL DIDN'T COULDN'T TELL ME IF I WOULD RECEIVE AN INTERIM REPAIR AND WHAT THAT MIGHT BE. ON TOP OF THAT, I WOULD HAVE TO PAY FOR THE DIAGNOSIS TO ESCALATE IT FOR A KNOWN RECALL. THIS VEHICLE STALLS AND SHUTS DOWN AT ANY SPEED OR WHEN I HIT A BUMP IN THE ROAD. *TR

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