NHTSA Complaint #11327722 — 2018 CHEVROLET CRUZE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11327722
Vehicle	2018 CHEVROLET CRUZE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 7, 2020
Date Filed	June 8, 2020
Mileage	42,909 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE SERVICE POWER STEERING- DRIVE WITH CARE, AND SERVICE STABILI-TRAC WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED HAWK CHEVROLET OF JOLIET LOCATED AT: 2001 W JEFFERSON ST, JOLIET, IL 60435, (815)725-7110, AND WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,909.

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