NHTSA Complaint #11327645 — 2013 CHEVROLET SUBURBAN
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11327645 |
| Vehicle | 2013 CHEVROLET SUBURBAN |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 140,710 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
WHEN DECELERATING GETTING OFF OF THE HIGHWAY 6/6/2020 THE VEHICLE ENGINE REVVED UP ON IT'S OWN. THE MESSAGE CENTER IS SAYING THAT THE AIRBAGS NEED TO BE SERVICED, THE AIR CONDITIONING TURNS ON AND OFF AND GOES FROM HIGH TO LOW ON IT'S OWN , AND THE POWER WINDOWS IN THE SECOND ROW OF SEATING WILL ROLL DOWN BUT CAN ONLY BE ROLLED UP AT TIMES BY THE DRIVERS SIDE WINDOW CONTROLS. THE BRAKE GRADING SYSTEM TURNS ON AT RANDOM TIMES AND THE TIRE SENSOR READING DISPLAYS ARE OFF. THE TIRE SENSOR READINGS ARE THE OPPOSITE OF WHAT THEY APPEAR TO BE ON THE MESSAGE CENTER (IE. THE MESSAGE CENTER SAYS THAT THE LEFT REAR TIRE IS LOW, BUT THE RIGHT REAR TIRE IS ACTUALLY LOW. LASTLY, DESPITE REGULAR TIMELY RECOMMENDED OIL CHANGES ONE OF MY LIFTERS IN MY ENGINE BROKE OFF ON THE WAY HOME FROM WORK ONE DAY LAST YEAR. I WAS STOPPED AT A LIGHT AND WENT TO ACCELERATE AND THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE STARTED SHAKING. I PULLED OVER AND HAD TO HAVE THE VEHICLE TOWED TO AN AUTOSHOP. THE ENTIRE ENGINE HAD TO BE REPLACED AND IT WAS JUST A MONTH OUTSIDE OF THE FACTORY WARRANTY. SO WE HAD TO PAY OUT OF POCKET FOR THE ENTIRE COST OF THE REPAIR. THIS TRUCK HAS BEEN ONE HAZARD AFTER ANOTHER SINCE WE PURCHASED IT.
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