NHTSA Complaint #11327440 — 2013 NISSAN PATHFINDER

THE BOLT AND ARM THAT OPEN THE REAR LIFTGATE ON MY 2013 PATHFINDER RUSTED FROM THE INSIDE OUT. ONLY WARNING SIGN WAS ONCE LIFTED, IT AUTOMATICALLY CLOSED. THIS HAPPENED 5 TIMES. THE PISTON SNAPPED AND BROKE AWAY AND BLOCKED THE LIFT GATE FROM CLOSING. SECURING THE LIFT WAS CHALLENGING! ONLY WAY TO OPEN IS MANUALLY LIFTING IT AND HOLDING AND PROPPING IT OPEN. I CONTACTED THE DEALERSHIP ABOUT GETTING IT FIXED OR CHANGING FROM POWER TO A MANUAL LIFT. I NEED TO REPLACE BOTH SHOCKS AS WELL AS THE OPERATING SYSTEM EST $1400 BEFORE LABOR. OBVIOUSLY THERE IS AN ISSUE SINCE NISSAN HAS COMPLETELY CHANGED HOW THE DOOR OPENS AND CLOSES! NISSAN ISSUED A RECALL ON THE ROGUE FOR THAT SAME ISSUE WITH THE TAILGATE. . . . . I'M SURE THE PISTONS FROM THE ROGUE THAT WERE RECALLED ARE INCREDIBLY SIMILAR TO THE ONES IN THE PATHFINDER. WITH COVID AND CURBSIDE PICKUP, FOLKS HAVE TO PUT ITEMS IN VIA THE WINDOWS - VERY CHALLENGING. *TR