NHTSA Complaint #11327320 — 2007 SAAB 9-7X

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11327320
Vehicle	2007 SAAB 9-7X
Component	ELECTRICAL SYSTEM
Date of Incident	June 4, 2020
Date Filed	June 4, 2020
Mileage	228,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, A FLAME EMITTED FROM THE DRIVER SIDE DOOR PANEL. THE FLAME THEN DISSIPATED AS WHITE SMOKE BEGAN TO EMIT FROM THE DRIVER SIDE DOOR. THE CONTACT EXITED THE VEHICLE FROM THE SAME AND RETRIEVE ASSISTANCE. HER CO-WORKER WERE ABLE TO ASSIST HER IN REMOVING THE DOOR PANEL OFF THE DRIVER SIDE DOOR. THE CONTACT WAS NOT INJURED AS A RESULT OF THE FIRE. THE POLICE NOR THE FIRE DEPARTMENT WERE NOTIFIED OF THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 228,000. * (RECALL RELATED INCIDENT) TS

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