NHTSA Complaint #11327069 — 2007 FORD MUSTANG

I HAVE A 2007 FORD MUSTANG WITH 8101.9 MILES. I ONLY DRIVE THIS VEHICLE DURING WARM SEASONS. I NOTICE THIS SPRING THAT MY REAR WIDOWS IS PULLING AWAY FROM THE CONVERTIBLE TOP.I CALLED A WINDOW REPAIR SHOP FOR WHAT I THOUGHT WAS A SIMPLE REPAIR AND I WAS TOLD THAT THE ENTIRE TOP WOULD HAVE TO BE REPLACED. THE TOLD ME THAT DUE TO THE CONVERTIBLE TOP SHRINK OVER TIME THAT THE WINDOW PULLS AWAY FROM THE WINDOW. THEY STATED THAT FORDS HAS CORRECT THIS PROBLEM WITH NEAR MODELS THEN MINE TO STOP THIS ISSUE. HE TOLD ME TO REPAIR THIS ISSUE ON MY CAR IT WOULD COST $2000.00. I FIND THAT NOT FAIR THAT I WOULD BE RESPONSIBLE FOE THIS ISSUE SINCE ITS A DEFECT IN THE CONVERTIBLE TOP AND NOT MY FAULT. THIS ISSUE HAPPEN BECAUSE OF THE CONSTRUCTION OF THIS PRODUCT AND NOT MINE. I CONTACTED FORD MOTOR COMPANY ABOUT THIS ISSUE AND THEY SAID THEY COULD NOT HELP ME. SO BY THIS ISSUE DEALS WITH THE REAR WINDOW AND IS A SAFETY ISSUE, I AM REPORTING THIS DEFECT IN THE VEHICLE. MY CAR WAS IN STORAGE AWAY FROM THE ELEMENTS AND THE TOP SHRUNK IN SIZE AND CAUSED THIS TO HAPPEN. *TR