NHTSA Complaint #11326981 — 2019 SUBARU OUTBACK

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	11326981
Vehicle	2019 SUBARU OUTBACK
Component	VISIBILITY
Date of Incident	April 18, 2020
Date Filed	June 2, 2020
Mileage	18,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WINDSHIELD SPONTANEOUSLY CRACKED. SUBARU REPLACED UNDER WARRANTY AND ABOUT 5 MONTHS LATER THE REPLACEMENT ALSO SPONTANEOUSLY CRACKED. SUBARU HAS CLAIMED "OUTSIDE INFLUENCE" CAUSED THE REPLACEMENT TO CRACK AND HAS DECLINE TO REPLACE AGAIN UNDER WARRANTY. BOTH TIMES THE CRACKING HAPPENED DURING A SNOWFALL WHILE PARKED IN THE DRIVEWAY. *TR

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