NHTSA Complaint #11326957 — 2016 FORD FUSION

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING 25 MPH, THE WINDSHIELD WASHER AND WIPER SWITCH WAS ACTIVATED HOWEVER, THE WINDSHIELD WASHER AND WIPERS WERE INOPERABLE. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE WINDSHIELD WIPER MOTORS NEEDED TO BE REPLACED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.