NHTSA Complaint #11326903 — 2016 HONDA CIVIC

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11326903
Vehicle	2016 HONDA CIVIC
Component	STRUCTURE:BODY
Date of Incident	May 30, 2020
Date Filed	June 1, 2020
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE FRONT DRIVER SIDE DOOR IS THE ONLY DOOR THAT DOES NOT UNLOCK OR LOCK WITH KEYLESS ENTRY. THE ONLY WAY TO UNLOCK THE VEHICLE IS TO MANUALLY PULL OUT THE KEY FROM THE KEY FOP AND INSERT IT INTO THE DOOR OR OPEN IT UP FROM THE PASSENGER SIDE SEAT. THERE'S NOTHING WRONG WITH THE CURRENT KEY FOPS BECAUSE THIS WAS TAKEN TO THE DEALERSHIP FOR THE SAME PROBLEM AND WAS GIVEN 2 NEW KEY FOPS, BUT THE PROBLEM STILL EXISTS. THIS CAN BE A HUGE ISSUE WHEN I'M TRYING TO ACCESS THE VEHICLE IN CASE OF AN EMERGENCY AND CAN'T EVEN GET INTO THE VEHICLE PROMPTLY. *TR

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