NHTSA Complaint #11326756 — 2020 FORD F-350

STRUCTURE:BODY:TAILGATE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11326756
Vehicle	2020 FORD F-350
Component	STRUCTURE:BODY:TAILGATE
Date of Incident	February 7, 2020
Date Filed	June 1, 2020
Mileage	1,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2020 FORD F-350. THE CONTACT STATED THAT THE TAILGATE FAILED TO REMAIN LATCHED WHILE DRIVING. THE CONTACT STATED THAT THE TAILGATE OPENED INDEPENDENTLY THREE TIMES WHILE DRIVING. ON ONE OCCASION, THE TAIL GATE OPENED WHEN THE CONTACT WAS HAULING A TRAILER AND DAMAGE THE TRAILER CAMPER GENERATOR. RANDALL REED'S PLANET FORD (19000 EASTEX FREEWAY, HUMBLE, TEXAS 77338, (800)-850-8751), WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 1,500. *BF CONSUMER STATED REPAIR WAS DONE ON 2017-2019.*JB

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