NHTSA Complaint #11326411 — 2017 CHEVROLET SUBURBAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11326411
Vehicle	2017 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	May 25, 2020
Date Filed	May 28, 2020
Mileage	24,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE IN MOTION DRIVER ASSIST SYSTEM THAT INCLUDES SEAT VIBRATORS THAT ACTUATE WHEN IN CLOSE PROXIMITY TO OBJECTS FAILED. WHEN THAT HAPPENED A WARNING MESSAGE WOULD APPEAR THAT SAID SERVICE DRIVER ASSIST SYSTEM. THE SYSTEM ISSUE WAS DUE TO A FAILED HAPTIC SENSOR MOTOR THAT HAD A BROKEN WIRING PIGTAIL. *TR

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