NHTSA Complaint #11326406 — 2015 LEXUS GS 350

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11326406
Vehicle 2015 LEXUS GS 350
Component TIRES
Date of Incident
Date Filed
Mileage 53,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

BRIDGESTONE TURANZA 400-02 235/40 19 TIRE TREAD SEPARATED FROM THE SIDE WALL EXPOSING STEEL BELTS. THE FIRST ONE AT 19K MILES / 12/21/2019 (THOUGHT IT WAS JUST A BAD TIRE AND BOUGHT ANOTHER FROM STERLING MCCALL LEXUS IN HOUSTON TEXAS) THE SECOND AT 23K MILES 05/28/2020. NOW THAT'S A PROBLEM. PURCHASE THE CARE FROM STERLING MCCALL LEXUS PRE OWNED WITH NEW TIRES ON THE CAR. TALKED TO SEVERAL LEXUS SERVICE MEMBERS AND THEY ARE AWARE OF THE PROBLEM AND THREE LEXUS VEHICLES HAVE THIS TIRE ISSUE (LEXUS GS, RC AND IS VEHICLES AND THEY WILL NOT DO ANYTHING ABOUT IT. *TR

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