NHTSA Complaint #11326225 — 2016 FORD FIESTA

MY BATTERY WENT DEAD ON 5/26/20, IT WAS UNABLE TO BE JUMPED OFF AT AUTO ZONE. I BOUGHT A NEW BATTERY FOR $108. AFTER INSTALLING MY DASH APPEARED TRANSMISSION MALFUNCTION SERVICE NOW, PRIOR TO THIS I HAD NO ISSUES OTHER THAN MY PURGE CONTROL VALVE HAS WENT OUT TWICE. I CALLED THE DEALERSHIP AND HE IMMEDIATELY STATED THE BATTERY DYING CAUSED THE TRANSMISSION CONTROL MODULE TO BURN OUT AND THAT IT IS A COMMON ISSUE. HE SAID MY VEHICLE SHOULD HAVE BEEN INCLUDED IN A RECALL/EXTENDED WARRANTY BUT MY VINTAGE WAS NOT INCLUDED AND HE WASN'T SURE WHY. HE SAID IT WOULD BE A $600 FIX TO REACH OUT TO FORD MOTOR COMPANY ABOUT INCLUDING MY VEHICLE WHICH THEY REFUSED AFTER CALLING TWICE. I WAS AT AUTO ZONE WHEN THIS HAPPENED TO HAVE MY BATTERY TESTED BECAUSE 3 TIMES IN THE LAST MONTH I HAVE HAD TROUBLE STARTING MY CAR. I CALLED JENKINS AND WYNN IN CLARKSVILLE TN AS WELL AS FORD MOTOR COMPANY RECALL CUSTOMER RELATIONS TWICE. *BF*JB