NHTSA Complaint #11326212 — 2013 VOLVO S60 STRUCTURE:BODY

Complaint Details

ODI Number	11326212
Vehicle	2013 VOLVO S60
Component	STRUCTURE:BODY
Date of Incident	March 4, 2020
Date Filed	May 27, 2020
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I RECEIVED TWO SAFETY RECALL NOTICES (MARCH AND APRIL) FOR RECALL R89978. "THE DOOR LATCHES CAN WEAKEN MAKING IT DIFFICULT TO LATCH THE DOOR OR WORSE DRIVE THE CAR BELIEVING THAT THE DOOR IS SECURELY CLOSED WHEN IT'S NOT." IN THE VOLVO RECALL LETTER, IT STATES TO CALL THE DEALER TO SCHEDULE THE REPAIR AT NO COST. IT'S ALMOST JUNE AND MY DEALER HAS NOT RECEIVED THE PARTS FROM VOLVO. THEY HAVE NO IDEA WHEN THEY'LL RECEIVE PARTS FROM VOLVO. THIS IS THE ONLY CAR I HAVE ACCESS TO AND I DON'T FEEL SAFE. *TR

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