NHTSA Complaint #11325959 — 2004 BUICK CENTURY AIR BAGS

Complaint Details

ODI Number	11325959
Vehicle	2004 BUICK CENTURY
Component	AIR BAGS
Date of Incident	May 23, 2020
Date Filed	May 26, 2020
Mileage	156,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING. THE AIR BAG HIT THE CONTACT'S ARM AND FACE LEAVING MINOR MARKS AND BRUISES. THE DRIVER DID NOT SEEK MEDICAL ATTENTION FOR HIS INJURIES. THE CONTACT'S SON WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD AND THEN CALLED THE CONTACT. THE CONTACT ARRIVED AT THE SCENE AND DROVE THE VEHICLE HOME WITHOUT FURTHER INCIDENT. THE CONTACT STATED THAT THE WINDSHIELD AND DASHBOARD WERE DAMAGED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

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