NHTSA Complaint #11325954 — 2015 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STARTED TO DRIVE TO THE RIGHT AND THE WHEELS BEGAN TO LOSE TRACTION BEFORE THE STEERING WHEEL BECAME DIFFICULT TO TURN CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING. THE VEHICLE THEN SPUN OUT AND CRASHED INTO A DITCH. THE CONTACT STATED THAT ALL AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S FRONTAL AIR BAG. THE DRIVER SUSTAINED LOWER BACK AND LEFT SHOULDER INJURIES HOWEVER HAD NOT SOUGHT MEDICAL ATTENTION DUE TO COVID-19. THE CONTACT STATED THAT A POLICE OFFICER WAS DRIVING BEHIND HER AND STOPPED TO ASSIST. POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. ALSO, THE VEHICLE HAD PREVIOUSLY EXPERIENCED ELECTRICAL PROBLEMS WHICH CAUSED THE DOORS, LOCKING THE DRIVER INSIDE THE VEHICLE. THE CONTACT STATED AT THE TIME OF THE ELECTRICAL FAILURE THERE WAS A BURNING ODOR COMING FROM THE VENTS. THE VEHICLE WAS TAKEN TO LYNCH CHEVROLET OF MUKWONAGO (280 EAST WOLF RUN MUKWONAGO, WI 53149) WHO REPLACED AN ELECTRICAL HARNESS AND MODULE. NO FURTHER INFO WAS AVAILABLE. THE VEHICLE HAD EXPERIENCED A SHIFT TO PARK FAILURE AND THE VEHICLE WOULD NOT IMMEDIATELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AND THE TRANSMISSION SHIFT CONTROL ASSEMBLY WAS REPLACED BUT THE FAILURE WOULD STILL OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,000. *DT*JB