NHTSA Complaint #11325846 — 2019 NISSAN NV3500

I JUST PURCHASED A NEW 2019 NV. THE AIR CONDITIONING DOES NOT COOL PROPERLY. EVEN WITH THE LOWEST SETTING THE FRONT VENTS BLOW WARM AIR. AT TIMES SOME VENTS WILL GET COOLER BUT THE 4 VENTS IN THE FRONT DO NOT ALL BLOW COOL AIR, USUALLY 2 COOL, 2 WARM. THERE IS A SEPARATE CONTROL FOR THE REAR COOL/HEAT. THE HEAT IN THE BOTTOM SEEMS TO WORK WELL BUT THE ABOVE COOL DOESN'T. MY POOR CHILDREN IN THE BACK ARE OFTEN RED FACED AND OVERHEATED WHICH SCARES ME. I'VE TAKEN IT IN AS IT'S BRAND NEW AND THEY SAY THAT THERE ISN'T ANYTHING WRONG...IT JUST WORKS THAT WAY. WHAT HAS TO HAPPEN TO GET THIS TAKEN CARE OF...I'M WORRIED FOR FAMILIES WITH INFANTS IN CAR SEATS. ONE COULD DIE WITH THIS PROBLEM!