NHTSA Complaint #11325170 — 2014 SUBARU LEGACY

TL* THE CONTACT OWNED A 2014 SUBARU LEGACY. THE CONTACT STATED THAT HER SON WAS DRIVING AND HIT A DEER THAT CAUSED EXTENSIVE FRONT END DAMAGE. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR FACILITY FOR REPAIRS. HOWEVER, A WEEK AFTER THE REPAIRS WERE COMPLETED HER SON WAS DRIVING AGAIN WHEN HE SMELT SMOKE AND LOOKED OUT THE DRIVER SIDE WINDOW AND SAW FLAMES. THE DRIVER PARKED THE VEHICLE AND EXITED THE VEHICLE SAFELY WITH THE FRONT SEAT PASSENGER. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. POLICE AND FIRE DEPARTMENT REPORTS WERE FILED. THE CONTACT STATED THAT THE FIRE MARSHALL STATED THAT WITH THE EXTENT OF THE DAMAGE AN ELECTRICAL FAILURE CAUSE COULD NOT BE RULED OUT. THERE WERE NO INJURIES AND THE VEHICLE WAS COMPLETELY TOTALED. THE WRECKAGE WAS TOWED TO A SALVAGE YARD FOR THE INSURANCE COMPANY TO EXAMINE WITH A THIRD-PARTY EXAMINER TO DETERMINE THE CAUSE OF FIRE. THE MANUFACTURER WAS CONTACTED AND REQUESTED TO EXAMINE THE VEHICLE AFTER THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.