NHTSA Complaint #11324998 — 2015 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11324998
Vehicle 2015 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage 53,600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DRIVER STATED THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER PULLED OVER AND PARKED ON THE SIDE OF THE ROAD. AFTER WAITING FOR 15 MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE CONTACT DROVE TO HIS DESTINATION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE CONTACT CALLED BLACK CHRYSLER DODGE JEEP RAM LOCATED AT 831 SALISBURY RD, STATESVILLE, NC 28677, (704) 924-7070, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 53,600. *BF CONSUMER STATED VEHICLE WAS TAKEN IN FOR REPAIR AND PAID FOR BUT ISSUE HAS NOT BEEN RESOLVED.*JB

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