NHTSA Complaint #11324989 — 2015 DODGE VIPER STRUCTURE:BODY

Complaint Details

ODI Number	11324989
Vehicle	2015 DODGE VIPER
Component	STRUCTURE:BODY
Date of Incident	March 18, 2020
Date Filed	May 18, 2020
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

PASSENGER WINDOW ROLLS ITSELF DOWN AND THE PASSENGER DOOR LATCH ACTUATES AND OPENS THE DOOR. THIS STARTED WITH JUST THE DOOR OPENING WHEN THE CAR WOULD SIT OVERNIGHT. IT THEN LATER PROGRESSED TO ROLLING THE WINDOW DOWN AND OPENING THE DOOR WHILE DRIVING THE VEHICLE. DEALER IS AWARE OF A TECHNICAL SERVICE BULLETIN(TSB) FOR THIS ISSUE REPLACING THE DOOR MODULE, LATCH, AND MICRO-SWITCHES. I AM STILL HAVING TO PAY FOR THE REPAIR BECAUSE THE CAR IS OUT OF WARRANTY, EVEN THOUGH THIS IS A KNOWN SAFETY DEFECT BY THE MANUFACTURER. CAR IS CURRENTLY WITH THE DEALER WAITING ON PARTS FOR THE TSB REPAIR. *TR

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