NHTSA Complaint #11324716 — 2012 HONDA CIVIC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11324716
Vehicle 2012 HONDA CIVIC
Component ENGINE
Date of Incident
Date Filed
Mileage 78,550 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

ON 3/15/2019 I WAS DRIVING ON A CITY STREET WHEN MULTIPLE WARNING LIGHTS ILLUMINATED (CHECK ENGINE, BRAKE MALFUNCTION, IMA BATTERY, CHARGING MALFUNCTION). THE CAR WAS TOWED TO THE DEALERSHIP. ONCE THERE, THEY DETERMINE THAT THE PROBLEM WAS RELATED TO RODENTS CHEWING FROM WIRES WHICH DAMAGED THE FUEL LINE AND IMA SYSTEM. AFTER THIS WAS REPAIRED, THE CAR STILL HAD FAILURE CODES DUE TO MECHANICAL ISSUES WITH THE CAR'S SYSTEM. TROUBLESHOOTING LED THE TECHNICIAN TO DETERMINE THAT THE MOTOR POWER INVERTER NEEDED TO BE REPLACED. THIS REQUIRED THEM TO ALSO HAVE TO REPLACE THE JUNCTION BOARD. AFTER THEY WERE INSTALLED, THE IMA LIGHT STAYED ON, THE BATTERY WOULD NOT CHARGE, AND THE CAR CONTINUED TO RECODE. THEY HAD TO PUT IN A TEST MCM AND A SECOND MPI (SINCE THE FIRST ONE MALFUNCTIONED AS WELL). THIS OCCURRED OVER THE COURSE OF ALMOST TWO MONTHS. THEY COULD NOT DETERMINE A SPECIFIC CAUSE THAT LED TO THE SYSTEM MALFUNCTION, SO IT APPEARED TO BE A MANUFACTURING ISSUE. I WAS CHARGED FOR THE REPAIRS AS WELL AS ALMOST TWO MONTHS OF RENTAL CAR FEES. *TR

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