NHTSA Complaint #11324711 — 2012 HONDA CIVIC

I HAVE HAD TO TAKE MY CAR IN FOR TWO REPAIRS RELATED TO RODENTS CHEWING THROUGH ELECTRICAL WIRING. ONE WAS FOR CHEWING THROUGH FUEL HARNESS AND FUEL PUMP WIRES RESULTING IN REPAIRS THAT COST $915 AND OCCURRED ON 9/5/2018. I WAS DRIVING ON A MAJOR ROAD WHEN MULTIPLE WARNING LIGHTS ILLUMINATED. I MADE IT HOME THEN TOOK IT TO THE DEALERSHIP. THE SECOND INCIDENT WAS FROM CHEWING THROUGH GAS LINE AND IMA INVERTER THAT COST $1701 AND OCCURRED ON 3/15/19. I WAS DRIVING ON A CITY STREET WHEN MULTIPLE WARNING LIGHTS ILLUMINATED (CHECK ENGINE, BRAKE MALFUNCTION, IMA BATTERY, CHARGING MALFUNCTION). I DROVE HOME AND DECIDED TO TAKE IT TO THE HONDA DEALERSHIP. WHEN I WENT TO TAKE IT TO HONDA, THE LIGHTS WERE NO LONGER ILLUMINATED. I DROVE ABOUT 2 MILES AND GOT ONTO A MAJOR HIGHWAY WHEN I STARTED TO SMELL A STRONG ODOR AND THE LIGHTS ILLUMINATED AGAIN. I GOT OFF ON THE NEXT EXIT WHEN I LOST POWER STEERING AND THE CAR WOULD NOT ACCELERATE. I BEGAN TO PULL OVER BUT THEN REGAINED THE ABILITY TO ACCELERATE AND LUCKILY MADE IT HOME. FUEL WAS POURING FROM UNDER THE CAR SO I HAD IT TOWED TO THE DEALERSHIP. THEY DETERMINED I NEEDED A NEW FUEL LINE, NEW IMA SYSTEM AS WELL AS JUNCTION BOX. MY CAR WAS IN THE SHOP FOR ALMOST TWO MONTHS, DURING WHICH I HAD TO PAY FOR A RENTAL CAR. THE HONDA DEALERSHIP TOLD ME IT IS COMMON FOR CHEWING THROUGH WIRING OF THIS SPECIFIC YEAR AND MODEL HONDA BECAUSE THE MATERIAL WRAPPING AROUND THE WIRES WAS MADE FROM A SOYBEAN PRODUCT, WHICH RODENTS ARE ATTRACTED TO. *TR