NHTSA Complaint #11324633 — 2014 DODGE DURANGO

WATER ENTERED THE TAIL LIGHT(NOT THROUGH ANY CRACKING BUT THROUGH THE SEALS ON THE SIDES OF IT) AND CAUSED PORTIONS OF THE LIGHT TO BURN OUT. ABOUT 3 MONTHS AFTER THIS THE TAIL LIGHT WAS CRACKED BUT CAUSED NO MORE WATER THAN USUAL TO GET IN. THE CRACK WAS COMPLETELY REPAIRED AND WATER STILL COMES INTO THE TAIL LIGHT THROUGH THE SEAL ON THE SIDES OF IT IF IT IS PARKED OUTSIDE IN HEAVY RAIN. IT IS EMBARRASSING AND UNSAFE TO DRIVE AT NIGHT WHEN PORTIONS OF THE LIGHT DO NOT WORK. WE NOTICED THIS ABOUT 7 MONTHS AFTER THE CAR WAS PURCHASED WHEN IT WAS PARKED IN A PARKING LOT DURING HEAVY RAIN. DURING LIGHT SHOWERS, IT DOES NOT DO THIS OR WHEN DRIVING BUT IF THE VEHICLE SITS IN RAIN FOR A LONG PERIOD OF TIME WATER STARTS TO BUILD UP INSIDE PRESENTING THE NEED TO REMOVE A BOLT AND DRAIN THE LIGHT(WHICH WE DO). THIS ALSO HAPPENS WHEN WASHING THE VEHICLE. YOU CAN SPRAY RIGHT WHERE IT WAS CRACKED AND NO WATER GETS IN BUT IF YOU SPRAY AROUND THE SIDES OF THE LIGHT WATER STARTS ENTERING. THIS HAS BEEN HAPPENING SINCE 2016 BUT WE DO NOT KNOW THE EXACT DATE BUT IT WOULD BE ABOUT MID JANUARY 2016. *TR