NHTSA Complaint #11324410 — 2009 TOYOTA YARIS

I WAS INVOLVED IN A HEAD ON COLLISION INTO A UTILITY POLE ON A TWO LANE ROADWAY. I WAS FOUND UNCONSCIOUS IN MY CAR. I HAVE NO RECOLLECTION OF THE COLLISION ITSELF BUT NO OTHER CAR WAS FOUND TO BE INVOLVED. THE DRIVERS SIDE OF THE VEHICLE EXPERIENCED THE MOST DAMAGE. I HAD MY SEATS BELT ON BUT NOT A SINGLE AIRBAG IN THE ENTIRE VEHICLE DEPLOYED, DESPITE THE DISABLING DAMAGE THAT OCCURRED TO THE VEHICLE. I HAVE REACHED OUT TO TOYOTA MULTIPLE TIMES SINCE THE INCIDENT OCCURRED YET ABOUT THE CONCERN OF NO AIRBAGS DEPLOYING YET WAS NEVER NOTIFIED THAT THIS WAS EVEN AN OPTION TO REPORT THE FAILURE OF THE AIRBAG TO DEPLOY IN AN ACCIDENT, ESPECIALLY WHERE THE HEAD ON COLLISION TOTALED THE CAR. THE PICTURES OF THE INCIDENT ATTACHED TO THIS REPORT WERE OBTAINED BY MY FATHER IN THE DAYS FOLLOWING THE ACCIDENT AND INCLUDE THE ROAD OF THE ACCIDENT AND THE CAR. THE STEERING WHEEL IS VISIBLY DEFORMED FROM THE IMPACT MY BODY HAD ON IT DURING THE CRASH. I FRACTURED THE C2 SEGMENT IN MY NECK AND TO THIS DAY STILL SUFFER FROM COMPLICATIONS FROM THE CONCUSSION AND INJURIES OF THIS CRASH ON A DAILY BASIS. I HAVE BEEN THROUGH NEUROLOGICALLY TESTING AND THERAPIES RELATED TO THE INJURIES. THESE INJURIES HAVE IMPACTED MY LIFE GREATLY AND I FEEL AS THOUGH MY CONCERN IS BEING DISREGARDED BY TOYOTA. I STRONGLY FEEL AS THOUGH MY INJURIES WOULD NOT HAVE BEEN NEARLY AS SEVERE IF THE AIRBAG DEPLOYED AND I WOULD REALLY APPRECIATE IT IF YOU COULD LOOK INTO THE CASE. I DO HAVE ADDITIONAL INFORMATION AND PICTURES IF NEEDED. *TR