NHTSA Complaint #11324394 — 2012 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11324394
Vehicle	2012 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	March 1, 2020
Date Filed	May 13, 2020
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT CALLED CLARK CRAIN CHRYSLER DODGE JEEP RAM (7245 US-61, ST FRANCISVILLE, LA 70775, (225)635-2900) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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