NHTSA Complaint #11324390 — 2014 KIA SOUL

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE ATTEMPTING TO GO UP A HILL, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. THE CONTACT STATED THAT AFTER CRESTING THE HILL, THE VEHICLE OPERATED AS INTENDED. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS IDLE, THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE AND COOLING EXHAUST EMISSION CONTROL CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO KIA GURLEY LEEP KIA LOCATED AT 4028 NORTH, GRAPE RD, MISHAWAKA, IN 46545, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,511.