NHTSA Complaint #11324367 — 2014 HONDA ACCORD

MY 2014 HONDA ACCORD IS EXPERIENCING EXCESSIVE OIL CONSUMPTION, LACK OF ENGINE POWER, ENGINE STALLING ISSUES AND OVERALL UNSAFE DRIVABILITY CONDITIONS. I TOOK THE VEHICLE TO ALBANY HONDA ON 5/4/2020 FOR THEM TO DIAGNOSE AND REPAIR THE ISSUE BUT THEY COULD NOT DUPLICATE THE PROBLEMS I WAS EXPERIENCING SO THEY RECOMMENDED AN OIL CHANGE AND GASKET VALVE COVER REPLACEMENT AND CHARGED ME $262.08 FOR THE SERVICE. I PAID FOR THE SERVICE AND DROVE MY VEHICLE OFF THE LOT WITH THE SEVERE ISSUES STILL PRESENT. AFTER 30 MINUTES OF DRIVING THE VEHICLE THE ENGINE STRUGGLED TO GET UP HILLS, BEGAN JERKING, JOLTING VIOLENTLY AND I WAS ALMOST HIT BY ONCOMING TRAFFIC, I IMMEDIATELY CALLED SERVE DEPARTMENT BACK AT HONDA AND TOLD THEM ABOUT THE INCIDENT AND THAT I WAS BRINGING THE CAR BACK AND FOR THEM TO DO A THOROUGH INSPECTION AND DIAGNOSIS OF THE VEHICLE AS IT HAD BECOME A SAFETY HAZARD AND I DIDN'T FEEL SAFE DRIVING IT. THE NEXT DAY THE TELLS ME THAT THEY 'TEST DROVE' THE VEHICLE AGAIN AND THAT THE MECHANIC NOTICED A 'SLIGHT SURGE' BUT STILL COULD NOT PINPOINT THE ISSUE. THEY THEN RECOMMENDED A HOST OF COMPLETELY UNRELATED EXPENSIVE REPAIRS THAT WOULD COST ME $600 TO $700; MONEY THAT ABSOLUTELY NO ONE HAS TO SPARE DURING THIS NATIONWIDE PANDEMIC. FRUSTRATED AND DISAPPOINTED I ENDED UP TAKING MY VEHICLE TO ANOTHER CERTIFIED REPAIR SHOP AND THEY DIAGNOSED THE ISSUE AS P0300'AS AN ENGINE MISFIRE. THE SHOP REFUSED TO WORK ON THE VEHICLE BECAUSE THEY SAID IT'S A SERIOUS ISSUE AND THAT HONDA SHOULD BE RESPONSIBLE TO REPAIR MY VEHICLE BECAUSE THEY PROBLEM IS A TSB BAD PISTON RINGS THAT HONDA NEEDS TO ADDRESS. *TR