NHTSA Complaint #11324259 — 2019 NISSAN PATHFINDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11324259
Vehicle	2019 NISSAN PATHFINDER
Component	UNKNOWN OR OTHER
Date of Incident	May 8, 2020
Date Filed	May 12, 2020
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WE PURCHASED A BRAND NEW NISSAN PATHFINDER 2019 IN MARCH AND TODAY AS WE WERE DRIVING DOWN THE FREEWAY WITH NO CARS TO THE FRONT OF US OUR SUNROOF EXPLODED THROWING GLASS EVERYWHERE OFF THE BACK OF THE VEHICLE. THANK GOODNESS WE HAD THE INSIDE VISOR CLOSED OTHERWISE IT WOULD HAVE ALL COME IN AND HIT MY 4 YEAR OLD WHO WAS SITTING IN THE BACK SEAT. WHEN I CONTACTED THE NISSAN DEALERSHIP WE PURCHASED THE VEHICLE FROM THE SERVICE REP SAID IT WAS A ROCK AND THERE IS NOTHING NISSAN CAN DO ABOUT IT. DIDN'T EVEN LISTEN TO THE FACT THERE WERE NO CARS IN FRONT OF US AND THE SUNROOF EXPLODED OUTWARD NOT IN. THE EXPLOSION ABSOLUTELY TERRIFIED MY HUSBAND, SON AND MYSELF AS IT SOUNDED LIKE A GUN SHOT. I HAVE NO IDEA IF THE CHUNKS OF GLASS FLYING OFF THE BACK OF THE CAR ENDED UP HITTING ANY CARS THAT WERE BEHIND US. *TR

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