NHTSA Complaint #11324254 — 2018 RAM PROMASTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11324254
Vehicle 2018 RAM PROMASTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

IT HAS BEEN OVER SIX MONTHS SINCE THIS RECALL WAS ISSUED, AND FCA HAS NOT PROVIDED ANY INFORMATION OR TIMELINE FOR REPAIR! NOR HAVE THEY FOUND A FIX FOR THE TRANSMISSION PROBLEM RECALL 20V-036! I CANNOT SAFELY DRIVE THIS VEHICLE AND IT IS QUICKLY LOSING VALUE. PLEASE MAKE FCA FIX OR BUY BACK THESE DEFECTIVE VEHICLES. NOV 15,2019 MANUFACTURER RECALL NUMBERVB2 NHTSA RECALL NUMBER19V-818 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY A COOLING FAN STALL / SEIZURE EVENT COULD LEAD TO ELECTRICAL OVERLOADING OF THE FAN MOTOR POTENTIALLY RESULTING IN THE THERMAL DEGRADATION OF THE BRUSH HOUSING, WHICH MAY LEAD TO A VEHICLE FIRE. SAFETY RISK A VEHICLE FIRE MAY INCREASE THE RISK OF INJURY TO OCCUPANTS AND PERSONS OUTSIDE OF THE VEHICLE, AS WELL AS PROPERTY DAMAGE. REMEDY REPLACE THE ENGINE COOLING FAN MODULE. *TR

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