NHTSA Complaint #11324185 — 2011 CHEVROLET EQUINOX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11324185
Vehicle 2011 CHEVROLET EQUINOX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 109,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

VEHICLE HAS ABOUT 109,000 MILES AND SUDDENLY, THE TRANSMISSION WENT OUT WHILE DRIVING. I FIGURED OUT THAT IT WAS ABLE TO DRIVE IN REVERSE ONLY, SO I MOVED IT TO A SAFE LOCATION. I HAD TO HAVE IT TOWED INTO THE DEALER (OUT OF WARRANTY) AND IT WAS DETERMINED THAT SINCE IT WAS A CLOSED SYSTEM THAT THERE WERE A FEW OPTIONS. IN THE END, I WENT TO REPLACE WITH A NEW TRANSMISSION AND HAVE THE WARRANTIES...THE COST WAS ABOUT $2000 FOR MINIMAL WARRANTIES OR OVER $5000 FOR FULL WARRANTY. I FELT THAT WHEN I PURCHASED THIS VEHICLE BRAND NEW WITH 5 MILES ON IT THAT IT WOULD LAST LONGER THAN IT DID. I REALLY HAVE HAD NO UNHANDLED PROBLEMS WITH THE DEALER OR GM IN GENERAL, BUT FEEL THAT TO HAVE NO WARNING, LIGHTS, FLUID CONCERNS OR ANYTHING OCCUR TO GIVE ME WARNING THAT THIS IS HOGWASH...I HAVE KEPT UP MY MAINTENANCE, OIL AND FLUID PER GUIDELINES AND AS STATED...DO NOT FEEL THAT THIS SHOULD HAVE OCCURRED WITHOUT ANY WARNING! *TR

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