NHTSA Complaint #11324145 — 2017 RAM PROMASTER

RECALL NUMBERS W00 AND VB2 FROM FCA HAVE NOT BEEN REPAIRED IN A TIMELY MANNER. THE RECALL LISTED VB2 IS OF PARTICULAR CONCERN AS "A VEHICLE FIRE MAY INCREASE THE RISK OF INJURY TO OCCUPANTS AND PERSONS OUTSIDE THE VEHICLE, AS WELL AS PROPERTY DAMAGE" . I HAVE CONTACTED FCA AND THE DEALERSHIP NUMEROUS TIMES AND THEY HAVE NOT YET GIVEN ME NOTICE AS TO WHEN THE CAR MAY BE FIXED. ADDITIONALLY THEY ARE NOT OFFERING ME RENTAL CAR SO I CAN SAFELY DRIVE AS I FEEL UNSAFE DRIVING THIS VEHICLE. IN CALIFORNIA THE LEMON LAWS CAN BE USED AFTER 2 INSTANCES OF REPAIRS, THIS WILL BE THE 3RD REPAIR NEEDED FOR THIS VEHICLE. I HAVE TRIED TO BE PATIENT BUT AS YOU CAN SEE ITS BEEN OVER 5 MONTHS SINCE THE FIRST RECALL AND 2 MONTHS SINCE THE SECOND RECALL. I AM CURRENTLY DRIVING THE CAR AS NEEDED TO GROCERY SHOP AND NEVER GOING OUT OF TOWN AS THE RISK OF BREAK DOWN OR FIRE, ESPECIALLY FOR THE A/C COOLING UNIT, IS TOO GREAT ESPECIALLY WITH THE SUMMER MONTHS HERE IN CALIFORNIA ALREADY STARTED. *TR