NHTSA Complaint #11323922 — 2013 KIA SORENTO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11323922
Vehicle 2013 KIA SORENTO
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I WAS DRIVING DOWN THE ROAD WHEN I NOTICED THAT ALL MY WARNING LIGHTS ON THE DASHBOARD WERE COMING ON. ALL OF THEM WERE LIT UP RED AND NOT GOING OFF. THE NAVIGATION AND RADIO SCREEN WENT COMPLETELY BLACK. I NOTICED I WAS LOSING SPEED AND TRIED TO ACCELERATE AND I HAD NO POWER TO ACCELERATE THE CAR. I WAS ON THE INSIDE LANE OF THE FOUR LANE ROAD AND COASTED TO THE MIDDLE MEDIAN ON THE FOUR LANE ROAD TO SAFELY GET MY TRUCK OUT OF ONCOMING TRAFFIC. WITH NO CAPABILITY TO ACCELERATE MY TRUCK TO GET IT OUT OF TRAFFIC THIS OPTION DEEMED TO BE THE SAFEST MANEUVER TO DO. WHEN THE TRUCK FINALLY STOPPED I HAD TO USE THE EMERGENCY BRAKE TO KEEP TRUCK FROM ROLLING. AT THIS TIME I COULD NOT TAKE THE TRUCK OUT OF DRIVE MODE AND PUT INTO PARK MODE. WITH ASSISTANCE MY TRUCK BATTERY WAS TEMPORARILY CHARGED SO I COULD HAVE THE ABILITY TO PLACE THE TRUCK IN PARK MODE. WHEN BATTERY CHARGER WAS DISCONNECTED THE TRUCK WOULD NOT START. MY 2013 KIA SORENTO SX WAS TOWED TO JOEY GRIFFIN KIA IN ROCKY MOUNT NC. TALKING WITH [XXX] IN SERVICE DEPARTMENT HE ADVISED THAT THE ALTERNATOR, BATTERY AND 1 BELT NEEDED TO BE REPLACED. THIS WILL BE A $1000.00 REPAIR. I WAS WONDERING IF THE RECALL LISTED IN THE NHTSA 17V224000 COULD BE ASSOCIATED WITH THIS. THE TRUCK IS AT THE KIA DEALERSHIP NOW SO I HAVE NO RECORDS AT THIS TIME. MY 84 YR MOTHER WAS WITH ME AT THIS TIME AND I AM GRATEFUL THAT WE WERE NOT ON THE INTERSTATE AT THE TIME THIS HAPPENED. THE OUTCOME OF THIS COULD HAVE BEEN A LOT MORE TRAGIC WITH MULTIPLE TRAFFIC FATALITIES OR INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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