NHTSA Complaint #11323920 — 2016 FIAT 500X

I WAS DRIVING ON THE HIGHWAY AND MY CAR SHUT OFF WITHOUT WARNING. THE STEERING WHEEL LOCKED UP, THE SHIFTER LOCKED, THE BRAKE LOCKED. THERE WAS NO SAFE WAY TO BRING THE VEHICLE OFF THE HIGHWAY. I COASTED OFF THE HIGHWAY INTO THE GRASS. THERE WAS A SIERRA 1500 THAT WAS BEHIND ME THAT WAS FORTUNATE ENOUGH TO AVOID HITTING ME. THE FIAT DASHBOARD HAD NO WARNING LIGHTS ON, SUCH AS CHECK ENGINE, OIL LOW, OR ANY OTHER INDICATION THAT SOMETHING WAS WRONG. THE DEALERSHIP'S RESPONSE WAS IT NEEDED AN OIL CHANGE. THERE WAS NO ADDRESSING THE FACT THAT MY CAR WAS BURNING THROUGH OIL AT AN ACCELERATED RATE AND THAT THE CAR ITSELF TURNING OFF AND LOCKING UP WHILE IN OPERATION IS "NOT A DEFECT" OR "A SAFETY HAZARD". I SPOKE WITH THE FIAT DEALERSHIP THAT I PURCHASED THE VEHICLE FROM AND THEY INFORMED ME THAT THERE IS NOTHING THEY CAN DO AS THE FACTORY WARRANTY HAS EXPIRED. THE FACTORY WARRANTY EXPIRED 1/1/2020. 127 DAYS LATER, MY CAR HAS THIS INCREDIBLY DANGEROUS DEFECT. FCA CLAIMS THAT NO BUY BACK OPTION AVAILABLE DUE TO THE WARRANTY EXPIRATION. THEY OFFER TO HAVE SERVICE ATTEMPT TO FIX THE CAR BUT THE ISSUE IS WITH THE ENGINE, NOT JUST CHANGING THE OIL. THERE IS NO OTHER ENGINE THAT CAN BE PLACED IN THIS CAR TO COMPLETELY FIX MY VEHICLE. IF ANOTHER TIGERSHARK ENGINE IS PLACED IN MY CAR, THERE IS NO WAY TO DETERMINE IF IT IS DEFECTIVE UNTIL THE CAR SHUTS OFF AGAIN UNEXPECTEDLY WHILE DRIVING WHICH CAN RESULT IN A FATAL ACCIDENT OR INJURY. FCA'S RESOLUTION IS TO CONTINUOUSLY BANDAID THE SITUATION. THEY ARE NOT OFFERING TO BUY BACK THE VEHICLE DUE TO THE MANUFACTURER DEFECT. I ALSO HAVE AN EFG WARRANTY THOUGH THE DEALERSHIP I PURCHASED THE CAR FROM THAT IS USELESS IN REMEDYING THIS SITUATION ALSO. THE DEALERSHIP POINTS THE FINGER AT FCA TO FIX THIS WHILE FCA POINTS THE FINGER AT THE DEALERSHIP TO REMEDY THIS SITUATION. MY CAR WITH THE TIGER SHARK ENGINE IS NOT SAFE TO DRIVE. *TR